Eastside Carpets & Floors Lifetime Installation Warranty
A Lifetime Promise You Can Stand On™
At Eastside Carpets & Floors, we believe a beautiful floor deserves exceptional craftsmanship—and that craftsmanship should be backed by a promise that lasts.
That's why every qualifying residential flooring installation we complete is protected by our Lifetime Installation Warranty. If an installation-related problem occurs because of our workmanship, we'll make it right at no additional labor cost.
Our relationship doesn't end when your project is complete. We stand behind our work for as long as you own your home.
What Our Lifetime Installation Warranty Covers
Our warranty covers installation workmanship performed by Eastside Carpets & Floors, including:
- Flooring installed improperly due to installation error
- Loose or separated seams caused by installation
- Improperly secured transitions installed by Eastside
- Flooring movement caused by installation defects
- Installation-related stair issues
- Installation-related trim or base molding concerns installed by Eastside
- Repairs necessary because of verified installation workmanship defects
If we determine the issue resulted from our installation, we'll repair or replace the affected installation at no charge for labor.
Manufacturer Product Warranties
Your flooring product is also backed by the manufacturer's warranty.
Manufacturer warranties cover product-related issues such as manufacturing defects, wear warranties, stain resistance, waterproof performance, finish warranties, and other product-specific coverage.
Eastside Carpets & Floors will gladly assist you with manufacturer warranty claims whenever possible.
What Is Not Covered
Our Lifetime Installation Warranty does not cover damage resulting from:
- Plumbing leaks
- Flooding or standing water
- Excessive moisture or vapor emissions
- Foundation settlement or structural movement
- Improper subfloor conditions that develop after installation
- Fire or natural disasters
- Pet damage
- Furniture scratches or dents
- Heavy rolling loads
- Abuse, neglect, or misuse
- Improper cleaning or maintenance
- Normal wear and tear
- Fading from sunlight
- High heels or sharp objects
- Damage caused by remodeling or construction after installation
- Work performed, altered, repaired, or modified by anyone other than Eastside Carpets & Floors
- Manufacturer defects in the flooring material
Warranty Eligibility
To qualify for this warranty:
- Flooring must be purchased from Eastside Carpets & Floors.
- Installation must be completed by Eastside Carpets & Floors or its authorized installation professionals.
- The flooring must remain in its original installation location.
- The original purchaser must own the residence.
- The installation must be paid for in full.
- The flooring must be properly maintained according to the manufacturer's care instructions.
How to Make a Warranty Claim
If you believe you have an installation-related concern:
- Contact Eastside Carpets & Floors.
- Provide your original invoice or project information.
- Our team will schedule an inspection.
- If the issue is determined to be covered under this warranty, we will repair the installation at no charge.
Our goal is to resolve warranty concerns quickly, professionally, and fairly.
Our Promise
We don't believe warranties should be difficult to understand.
When you choose Eastside Carpets & Floors, you're choosing experienced professionals who take pride in every project. If our workmanship ever falls short of our standards, we'll make it right.
That's the Eastside Promise.
Quality You Can Stand On™
Eastside Carpets & Floors Serving homeowners throughout the Greater Seattle area with expert flooring installation, premium products, and service that lasts long after the installation is complete.
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